Consumer review of LifeLock’s Command Center™
I’ve been a LifeLock member for just over two years, and have always been happy with their service. But I recently decided to add LifeLock Command Center™–their new tier of ID theft services—to my membership. I know enough about ID theft to know that no one is ever completely protected, but I felt pretty safe even before the upgrade.
Since upgrading I feel like I’m as well protected from ID theft as it’s possible to be. I’m still covered by LifeLock’s original eRecon™, WalletLock™ and TrueAddress™. And LifeLock submitted the requests so I actually get my annual credit report and I don’t receive pre-approved credit offers in the mail anymore—things I should have been doing for myself but never did.
LifeLock Command Center™ drills a little deeper, though. With the new services, LifeLock proactively mines for my personal and financial information, to make sure all is as it should be, and no one but me is using it.
What I find most assuring about the new Command Center™ services, though, is that I get the reports from all their searches. In fact, I got all the reports within 48 hours of enrolling.
How LifeLock Command Center™ works
Public records databases are scoured for any evidence of criminal ID theft—that is, using another person’s identity when arrested. The continually check my county’s court records and those at the Department of Motor Vehicles, Department of Corrections and administrative courts. As damaging as any type of ID theft can be, when you know some of the firsthand stories about how horrific the aftermath of criminal ID theft can be, this service is a big relief.
They also check all the sex offender registries. First, to make sure none of my information shows up there; apparently it’s common for sex offenders to use bogus addresses when they have to register. Secondly, LifeLock emails me a list of all the sex offenders registered in my zip code. (If you’ve never seen one of these reports, they’re real eye-openers. Even a friend of mine who lives in a very exclusive neighborhood found there are two sex offenders living within blocks of his home.)
Command Center™ monitors P2P networks. These are the links from one computer to another established with file sharing applications like LimeWire that are commonly used for music downloads and shared work
LifeLock’s eRecon™ has always checked more than 10,000 websites for bits of my identity information, e.g. my Social Security number, address, birth date, etc. They also looked for any pieces of my financial information, e.g. bank account or credit card numbers or PINS. With LifeLock Command Center™ I get the reports.
Command Center™ also provided me with a report of every address I’ve lived at for the last 25 years. Fortunately I recognized every address on the report.
Check out LifeLock Command Center™ for yourself. If you decide to enroll, use the promotion code DEFENSE for the best deal.
