BBB used in phishing scam

The Better Business Bureau has sent out an alert warning consumer that scammers are using the BBB in phishing e-mails. If you get an e-mail that appears to be from the Better Business Bureau, do not click on any of the links. Do not open any attachments. Do not divulge any personal information.

In the phony e-mails, consumers are asked to update their contact information so they can receive “new, more secure software,” according to Tracy Hargrove, vice president of operations for the Bureau.

Hargrove said the BBB learned that the fraudulent e-mails were being sent nationwide on Wednesday. Businesses from all over the country alerted the Bureau that they had received the suspicious e-mails asking them to send updated contact information. The business owners were alarmed because that’s one of the things the Bureau warns consumers against doing.

The Better Business Bureau advises consumers to take the following precautions:

  • Never open suspicious e-mails.
  • If you received a suspicious e-mail from the BBB, report it to phishing@council.bbb.org/.
  • To receive reliable information and updates on this phishing attack visit the website, bbb.org/security alerts/.

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